IT Business Analyst

📢 Are you an IT Business Analyst and also speak English❓We are looking for you to work with our partner․ As this is a remote position, you will have the flexibility to work from your own location.

🔗 You can expect to take following responsibilities

✔ Requirements Gathering, Documentation & Design

  • Collaborate with business stakeholders to understand business needs, challenges, and objectives
  • Translate business requirements into clear functional and technical specifications
  • Create user stories, use cases, and process flow diagrams
  • Develop detailed developer designs that support the product vision and technical requirements

✔ Test Planning & Execution

  • Design, develop, and execute test cases, test plans, and test scripts based on business and technical requirements
  • Conduct functional, regression, integration, performance, and user acceptance testing (UAT)
  • Identify, document, and track defects, ensuring timely resolution with development teams

✔ Technology & Systems Analysis

  • Assess IT systems, applications, and interfaces to identify gaps and areas for improvement
  • Collaborate with product managers, developers, architects, and QA teams to implement IT solutions

✔ Process Improvement & Solution Design

  • Analyze and optimize business processes with IT solutions to enhance efficiency and reduce costs
  • Recommend IT solutions that align with business goals and industry best practices

✔ Data Analysis & Reporting

  • Work with databases (SQL, Excel, Power BI, etc.) to extract insights and drive business decisions
  • Utilize IT interface engines (Mirth, MuleSoft, etc.) to enhance data exchanges between IT applications
  • Develop dashboards and reports to track project progress and performance

✔ Stakeholder Communication & Collaboration

  • Act as a liaison between business executives, IT teams, and external vendors
  • Facilitate workshops, sprint planning, requirements-gathering sessions, and design discussions
  • Ensure that business and technical requirements are fully captured and implemented

✔ Agile, Project Management, & Project Support

  • Work within Agile/Scrum frameworks to refine backlogs and prioritize features
  • Support UAT and ensure system builds meet business and technology requirements

✔ Customer Project Management & Support

  • Define project scope, objectives, and deliverables in collaboration with stakeholders
  • Develop project plans with clear timelines, tasks, resources, and dependencies
  • Set key performance indicators (KPIs) to track project success

🔗 We think you need following to excel in this role

Experience with IT systems, databases, and the software development life cycle (SDLC)

✔ Proficiency in business analysis tools (JIRA, Confluence, Visio, Smartsheet, MS App Dev, etc.)

✔ Strong skills in Microsoft Office Suite (Word, Excel, PowerPoint, etc.)

✔ Analytical and problem-solving skills to troubleshoot complex issues and adapt to evolving requirements

✔ Strong business and technical communication skills

✔ Ability to work collaboratively with teams and stakeholders

✔ Team player mindset fostering collaboration and knowledge sharing

📌 Part Time, Remote

A bit about us: Who are we? What do we do?

📌 Our mission at Collab Fabrik is to unite interesting European and US companies with the best talents in Armenia. We offer a flexible way of working and short communication channels. You are going to work with an international and dynamic team with lots of growth opportunities.

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